For more information, speak with a live operator by calling
1-888-453-3303

TESTIMONIALS

"Our answering service does a wonderful job. We could not expect a service to be as professional as they are. When our service handles our calls after hours, the caller would never know that is a service. They would think it was one of our experienced staff members. Our Service answers questions and handles situations that come up - just like our staff. Our answering service is #1!"

John and Betty Eggers

"ProComm is the best service we've ever used. Period. The are truly experts at handling the afterhours calls."

Medi Home Care Staff

"We are a small, family run business. There are many times that all of the office staff need to be out at the same time. We started using ProComm because we needed an answering service who could schedule for us. Kevin and his staff are wonderful to work with. They are very attentive to the needs of our company and are eager to make sure we are happy with their service. Any questions are answered extremely quickly. It has been a pleasure to do business with them and we look forward to many years in the future."

Mitzi Montgomery

A Quality Telephone Answering Service Solution

ProComm® is a full service Telephone, Answering and Paging Service focused on quality customer care. We are staffed 24 hours per day, 7 days a week to meet your after-hours and overflow telephone answering needs. Your calls can be routed directly to a live operator, or you may use our customizable greeting, prescreen, auto announce or voicemail system.

  • Our Call Center Operators Icon

    Our Call Center Operators

    Operators are the key to great telemessaging services. Almost every caller needs something or is in a crisis situation. Training the operator to understand this need or crisis and respond accordingly is our ongoing commitment. Our goal is to treat your callers as you would: with respect.
  • Reminders Icon

    Reminders

    We use a sophisticated computer system to receive, process, and deliver your messages. We are automatically reminded when to resend a message within a prescribed timeframe if your on-call personnel doesn't respond.
  • Reports Icon

    Reports

    You can receive reports of your recent messages via e-mail or fax. We can send a report to you at anytime of day, reflecting delivered messages, undelivered messages, or both!
  • Toll Free Access Icon

    Toll Free Access

    We will assign you a toll free number to forward your phones. You never have to incur long-distance charges!
  • We're About Your Business! Icon

    We're About Your Business!

    On screen information puts your company info right at the operators fingertips. Such information as directions, address, phone and fax numbers, on call info, refer-to info, screening criteria and more!
  • On-Call Scheduling Icon

    On-Call Scheduling

    We maintain your on-call schedule. You simply provide us a copy of the schedule, and we load it into our system. It can be changed at any time with a simple phone call.
  • Fully Customizable Greeting System Icon

    Fully Customizable Greeting System

    You may choose to have your after hours callers hear a "pre-screening" announcement. This announcement may contain information such as your normal business hours, the types of calls you can handle after hours, etc. Your callers may simply press a button or stay on the line and one of our friendly operators will assist them.
  • 24-Hour Answering Service Availability Icon

    24-Hour Answering Service Availability

    We are always here to take your calls. Always. Our office never closes, and our operators are always available 24 hours per day, 7 days a week. Weekends, holidays, during inclement weather - we're always there for you!
  • Paging Service Icon

    Paging Service

    ProComm can provide alphanumeric and digital paging services to all of our customers, in one convenient bill!